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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Experience was perfect from start to finish... professional, polite, efficient.
Didnt call back when phone was ready
Customer service went above and beyond!!!
I had a real estate deal and progress and they fixed my phone in one hour. Took a lot of stress off of me to be able to use my phone again so quickly.
i recently bought an ipad from some website online and it was supposed to be fully refurbished and basically brand new. but instead, it came with a headphone jack lodged into the headphone port, meaning headphones...
Amazing customer service
My wife brought her phone to this location a few months ago because she thought it had died. Patricia simply did a hard reset/reboot. My wife asked Patricia how much it cost and she said that it was no charge and ju...
Brought the phone to the store around 6pm on a Saturday and was told they would have to wait til Monday to get approval from Samsung to make sure it was covered under warranty. I picked up the phone that same Mond...
Fast, polite, easy in and out.
Just took a little long with Samsung end of it but loved the service I received and how my z flip 4 screen got fixed and seems like the quality as if was original.
Dropped first thing in the AM when they opened at 10 hoping it would be done before driving home (4 hour drive) and after my Drs appointment. Walked in at noon which was my actual which was my scheduled time with y...
Service was exemplary. My phone was ready when promised and the repairs made my phone like new.