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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
They did a great job friendly and very helpful
Good customer service I got my problem solved and I recommend everyone to go to asurion tech rep&solutions is good
Willing able to answer my questions and help clarify my problem
Best service ever. Lady I worked with was very good at working on my phone
Staff was very friendly and helpful. Explained the process as well as what they did to try to get the device fixed. Unfortunately, it was an issue that was not fixable.
Everything was great, staff was very friendly. Battery was bad was given a temporary one to use until mine arrived. Glad I found them.
I had to wait a long time for my parts to come in. Yet I received very good customer service and my phone looks and functions very well.
They were really helpful and so quick! they diagnosed and fixed my switch the same day/
Service was prompt. The employees were friendly and knowledgable. They walked me through the repair process and gave me an estimate quickly. All in all, it was excellent! I highly recommend them for your Samsung ph...
amazing work my phone screen replacement looks great like it come out of the box brand new like it was day one with the phone,
Everyone was patient in explaining the problem. And they got to fix it. AND they got Samsung to pay for it. AND they have an awesome warranty protecting plan.
Very fast and awesome service.