Samsung repair at your doorstep

We’re bringing our store to you. Our mobile repair labs have everything needed to fix your Samsung smartphone whether at your home, office, or your favorite coffee shop.

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Check to see if your device and area are eligible for our “We Come to You” service.

For customer assistance call: 877.320.2237

If it's not authorized, it's not fixed.

Unauthorized repairs and parts can make a problem worse or even create a new one. That's why all our repairs are done by Samsung-certified Pros who only ever use Samsung parts. The result? Your Galaxy is restored to factory conditions in less than a day.

Here's how it works

1

Check Your Eligibility

If this service is available in your area, start the appointment process to make sure that your Apple, Google, or Samsung smartphone model is eligible.

2

Schedule Your Appointment

Let us know what needs to be repaired and schedule a time that’s convenient for us to arrive. You’ll get a call from one of our techs to confirm your appointment.

3

Sit Back and Relax!

When they arrive, your tech will explain our process and complete your repair inside the fully-equipped mobile repair lab. No need to clean or prep anything!

Check to see if your device and area are eligible for our “We Come to You” service.

Confirm

Frequently asked questions:

Can the Mobile Repair Lab repair any Samsung device?

Our mobile repair labs are currently only servicing Samsung smartphone screen or battery repairs. If you’re looking to start a repair for a different device, click here to learn about other services we offer.

Can I arrange to meet somewhere other than my home?

Definitely! Our mobile repair labs can meet you anywhere as long as it’s located in an eligible zip code.

Which Samsung smartphone models can be repaired using the We Come to you Service?

Samsung smartphones S6, J3, and A50 or newer are eligible for this service. You can confirm your device’s eligibility by starting the appointment process here.

Does We Come to You cost more than going to a store?

There is a $30 service fee and it is required to secure your appointment. If you cancel, this fee will not be refunded.

Do I need to prepare space in my home for the technician?

Nope. All ‘We Come to You’ repairs take place inside our mobile repair labs which are decked out with everything needed to complete safe and effective repairs.

What if service is not available in my postal code?

If ‘We Come to You’ is not available in your area yet, we’d still love to help fix your smartphone. Click here to learn more about our other service options and to find your closest uBreakiFix location.