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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Staff was very friendly and helpful. It was a quick and painless process. Wait time was less than 30 minutes.
Great service and nice employees.
Great communication. Really helpful and considerate staff. Gave an accurate time estimate, handled all the communication with google to get my repair paid for (it was a known issue. I wouldn't even have known that...
The service was great and felt like they cared and wanted to make sure my phone was fixed properly.
Would have liked to give 5 star , but only wished they would have explained why the phone needed to be taken out of maintenance mode so they could finish the repair work when phone was dropped off , instead of a ph...
Knowledgeable, quick and efficient.
Very courteous, professional, and competent Replaced a cracked screen within the time promised No problems whatsoever
The service person was friendly and attentive to why I was there. Initially the repair was going to take 2-3 days, but was ready O/N.
It was pricy but it was fast and it was accurate. The new screen works great.
Quick, friendly, knowledgably service and polite with a smile.
I went to the one unbreakifix in Florence. I’ll give them a 1 star for being nice. But in reality they cost me another week without a phone. I took my phone to the one on hurstbourne parkway and they fix the mistake...
Fast return. Friendly and helpful staff.